Solborne & Co.

Payment workflow example

Work delivered.
Payment pending.

The job is done. The chasing isn’t.

Who follows up?

An owner weighed down by paperwork, a clock and a calendar
Still on your plate.

Who follows up?

Routine work.
Kept moving.

In this workflow, follow-ups use verified payment status.
Paid? Reminders stop.

And when a reminder isn’t enough?

A stock illustration of a payment form, representing the routine payment step
Check Remind Recheck

And when a reminder isn’t enough?

Know who
needs you.

A dispute or a sensitive conversation?
Follow-ups pause. You get the context.

See your next step

Recorded outcomes can help refine follow-up rules.

Two people solving a puzzle together, representing personal judgement
The relationship stays with you.
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